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Orientation FAQ's

Who needs to attend Orientation?

Any first time, full-time student in the fall who has already been admitted. If they are over 21 years of age or are transferring in more than 24 credit hours, Orientation is optional for them.

How does a student register for Orientation?

  • Go to
  • Click on the campus where you want to attend Orientation.
  • Follow the steps provided on that campus' page to register for Orientation.

I registered, but then a blank screen came up; did I do it right?

YES, as long as you filled out the form and clicked submit, you are registered for Orientation. You will receive a confirmation email to the address you listed in your form.

What's the Orientation schedule?

  • 8:30 a.m. Check-In begins
  • 9:00 a.m. Program begins with University Welcome
  • 9:30 a.m. Special, separate programming planned for students and guests
  • 11:45 a.m. Student Lunch
  • 1:00 p.m. Parent Lunch, Parent programming and Student Academic Sessions
  • 3:00 p.m. Showcase and Check Out

How much is the Orientation fee and how do I pay it?

The Orientation fee is $75. This flat rate includes any guests that you may be bringing as well. Here's how you pay for Orientation:

  • Login to EKUDirect
  • Click on "Make a Payment"
  • Click on "E-Deposits" from the TouchNet homepage. You will see several options including Housing Prepayment (which you should NOT pay until you have received communication from the Housing Office to make this payment), Orientation Prepayment and Orientation Prepayment-Extended Campus.
  • Choose "Orientation Prepayment" and select "Summer 2019."

What if I want to change my Orientation session date?

Please email your request to

What if I need to change the number of guests I'm bringing?

Please email your request to

What is Orientation?

Orientation is your first official welcome to the "Campus Beautiful." Students and parents will go through sessions where the will have the opportunity to meet with faculty, staff, student advisors as well as registering for their first semester of classes.

Do I have to attend Orientation?

YES. Orientation is required for all new incoming freshmen. If you are over 21 years of age or are transferring in more than 24 credit hours, Orientation is optional.

What happens if I am unable to attend any of the listed Orientation sessions?

If you are unable to attend any of the Orientation dates provided please contact us at

I never received a confirmation letter. What should I do?

Please contact us at

Can my parents attend Orientation with me?

YES! It is not mandatory but we do encourage parents and/or legal guardians to attend our parent sessions during Orientation.

I bought plane tickets before I registered for Orientation and the session I want is full. Can you make an exception for me?

Please contact us at to make arrangements to register for Orientation.

What if I need to show up late for my session?

We encourage you to not be late for Orientation. Please plan ahead and select a date that best fits your schedule. Showing up late may result in missing out on important information that might not be re-explained as Orientation continues.

Can I get a refund if I cancel?

Any student who cancels their orientation registration before May 1, 2019 will be issued a refund. Refunds will not be issued after May 1, 2019

Will I receive academic advising during Orientation?

YES! There will be departmental representatives available to advise students.

Will I learn how to register for my classes?

YES! You will talk with advisers as well as register for your first semester of classes during Orientation.

Will I be with my student throughout Orientation?

No. We have separate panel sessions that parents will attend.

If I have questions about Financial Aid, Housing, etc, will I be able to ask those during Orientation?

Representatives from these departments and more will be available during the day at Orientation to answer your questions.

Who should I contact if I need special accommodations?

Please contact us at with your requests.

Is there a deadline to register for Orientation?

There is not a deadline to register for Orientation; however, we do encourage students to register for a session as soon as possible as dates do fill up.

Where can I buy my textbooks?

Our campus bookstore will be open and available for parents and students to order textbooks.

How can I get directions to campus?

You should have received directions in your registration confirmation packet. If you did not, click here to find directions to the Alumni Coliseum parking lot.

Should I bring money to Orientation?

Students and parents will have the opportunity to shop at the campus bookstore and other things that would require to have some money.

What if I am taking classes in the summer?

Orientation is offered throughout the entire summer. If you are taking classes during the summer and do not see a day that works with your schedule, please email

What family activities are there in Richmond in the evening?

Richmond offers a wide variety of events for family fun. The Richmond Centre is our area shopping center offering a number of chain stores and a Cinemark Movie Theater. Across the bypass from the Richmond Centre is the Galaxy Bowling Alley. Lake Reba offers a number of outdoor activities including putt-putt golf, batting cages, walking trails, a playground and more.

Restaurants/Dining in Richmond:

  • Casa Fiesta Mexican Grill
  • Purdy's Coffee Company
  • Masala Fine Indian Cuisine
  • Jackson's
  • Khin's Sushi
  • Apollo's Pizza
  • Madison Garden Bar & Grill
  • Straight from Texas Bar-B-Que
  • Gillum's Sports Lounge
  • Cafe Meeples

Hotels/Lodging in Richmond:

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